Careers

Visitor Services Specialist

Location: Martinsville, VA
Pay Band: 2
Hourly Pay Range: $12.50

An exceptional job opportunity at the Virginia Museum of Natural History is now available for the role of Visitor Services Specialist. This is a part-time, hourly position, with a maximum of 29 hours per week. In this role, the successful job applicant will:

• Work in the Museum Box Office selling admissions, memberships, and merchandise
• Disseminate information to visitors and direct them appropriately
• Stay informed of museum events and exhibits
• Answer the phone and direct calls appropriately
• Open the Museum Box Office and close out at the end of the day, balancing and filling out all revenue sheets and necessary paperwork
• Ensure that the gift shop is clean and tidy for the next day
• Work museum events as needed (based on availability and number of hours worked)
• Assist museum technicians as needed
• Provide excellent customer service skills, and a positive and upbeat attitude
• Maintain a clean and tidy appearance, including dress and hygiene
• Keep clear communication with supervisor of absence or lateness
• Work in a sometimes fast-paced environment
• Perform other duties as assigned by supervisor

Start Date
This position has an anticipated start date of August 9, 2024.

Qualifications
The successful candidate must have an understanding of state accounting principles, possess office equipment skills, as well as be proficient in word processing, spreadsheet, and database software, such as Microsoft Word, Excel, PowerPoint). Previous customer service experience preferred.

How to Apply
Candidates must submit a resume and three references via email or fax to Lynette Perkins, Human Resources Manager via email at lynette.perkins@vmnh.virginia.gov or via fax at 276-403-8558.

For questions about this job opportunity and how to apply, please email Lynette or contact her via phone at 276-403-8522. You can also reach out to the position supervisor, Robbie Hendrix-Wirt, via email at robbie.hendrix@vmnh.virginia.gov or by phone at 276-403-8530.

The Virginia Museum of Natural History complies with E-Verify which is an internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of their newly hired employees.

We are an equal opportunity employer. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. The successful applicant must furnish proof of identity and employment eligibility and is subject to a background check.